Refund policy

Refund Policy

We accept returns for defective or damaged items within 14 days of delivery. Items must be unused and in their original packaging.

To request a return, email us at notriaxa@gmail.com with your order number and a description/photo of the issue.

Approved returns must be shipped to:  
📬 Notriaxa Returns  
112 Whitechapel High St  
Flat 1308, Crawford Building  
London E1 7AP  
United Kingdom

Customers are responsible for return shipping costs unless the item is faulty.

We do not offer refunds for used items or change of mind.